SGE is a multidisciplinary group of companies with core business interests in asset lifecycle management, land development and software. An American company, SGE was founded in 2010 and today is headquartered in Dubai, UAE with offices in Riyadh, Saudi Arabia and South Carolina, USA.
Aladdin is SGE’s proprietary asset lifecycle management software and is the technological platform that sits at the core of all the services offered by SGE.
TECOM Community Management has worked with SGE to develop an Asset Management Manual, which would detail standards to be followed across TECOM’s properties. It was a pleasure working with the SGE team. They understood exactly what we were looking for and worked closely with our team to address our specific requirements. Their approach was professional and thorough as well as flexible and friendly. The end result was a comprehensive manual that formed the basis for TECOM Community Management to define their infrastructure and building assets as well as plan their maintenance over the life cycle. I am pleased to recommend their services to other companies looking at setting standards in asset management.
Gaetan Lavoie, TIME Hotels’ Corporate Director of Technical Services, said: “TIME Hotels continues to grow at a remarkable pace and it is absolutely vital that we keep abreast of the maintenance issues that arise across our portfolio. In Aladdin, we have found a software system capable of controlling all the daily basic internal and external requests, tagging and keeping a strong focus on the lifecycle of our properties. We are also now able to determine the most sustainable and cost-effective way to run our properties.”
At our Company, we are focused on delievering the highest standard products to our customers and this calls for a highly efficient manufacturing process supported by an equally efficient CMMS. Working with SGE, we found that Aladdin was the best software to match our internal processes and the way we manage our maintenance. From a hierarchical Asset module to an extensively detailed Preventative and Scheduling module, Aladdin ticks all the essential boxes of a CMMS, specifically for manufacturing companies”.
At our group of Hotels we chose SGE as our Asset Management Partner as they offered a 360 service enabling us to track our assets across their lifecycle. From helping us define our assets and tagging them to using their Aladdin software to track and maintain them, SGE has demonstrated great expertise in asset management in the hospitality sector.
It’s been over a year since we have been using Aladdin and it is now an integral part of our operations. Whether it is the feature rich Mobile App that our Crew use 24/7 or the Web Application that we use to plan preventative maintenance or monitor and respond to work requests and emergencies in record time, our maintenance department efficiency has increased significantly on account of Aladdin. The SGE team has also proved very professional and supportive in helping us deliver custom management required reports as well as solving issues promptly. I highly recommend SGE and Aladdin to other maintenance managers.
We approached SGE to help us effectively plan our maintenance activities using the best standards in asset tagging and maintenance software. This project was completed in time and exceeded our expectations. The SGE team on site was professional and also proved to be practical problem solvers for our specialized equipment that require unique tagging standards. As a company in the food industry, we are governed by stringent regulations and SGE and Aladdin have helped us meet and maintain the standards we pursued.