Sub-contractor management is an important part of ALM and here in the Middle East where most maintenance services are sub-contracted out it is of critical importance to properly plan to manage sub-contractors.
SGE advices clients on sub-contractor management using incentive based Service Level Agreements (SLAs) and Key Performance Indicators (KPIs). These are all monitored and measured with Aladdin’s sub-contractor module that allows clients to set up their own customized KPIs depending on industry and company goals. Further payment of sub-contractors can be based on a Penalty Matrix built into the software. So clients no longer have to rely on data and make payments based on sub-contractor data but instead manage sub-contractors through transparent processes that motivate best performance through incentives.
Advantages of Sub-contracting: