Streamline your workflows
Work Order:
Every successful maintenance manager is aware that having work under control is having half of the job done. But, not every maintenance manager is aware that acquiring a reliable maintenance software is the sole way to prevent work orders from spinning out of control. Aladdin’s end-to-end CMMS Solution allows you to automate all Physical Asset Management related processes and ensure that your teams are always aligned and that the Management Team is always on top of things.
By implementing Aladdin to manage all your physical assets and using the Work Order Management feature powered by Aladdin’s smart mobile application, you will be unlocking the following benefits:
Process Automation
Creating and assigning work orders seamlessly through the Aladdin web or mobile applications. Minimizes manual work and allows your workforce to be more productive and less prone to mistakes.
Seamless Interface
Real time notifications and time stamped audit trials for every activity performed on web & mobile applications enables absolute ownership and communication between all the stakeholders such as internal or external customers raising the work request, managers monitoring the operations and technicians completing the work orders on ground.
Optimum Visibility
Generate work orders with complete information including technicians, spare parts, instructions, uploading pictures & files, execution timings, etc.
Boost Productivity
Enable your technicians to capture real time updates such as before & after photos, record work order execution start & end time, manage meter readings, follow checklists, get e-signatures on completions and much more using Aladdin’s mobile application.
Work Order Features:
- NGenerate Work Orders with complete details including labour, spare part details etc.
- NTrack full realtime updates and Work Order history from the time it's created to closing the job
- NUpload unlimited files, images and detailed instructions with each Work Order
- NGenerate Service Reports with customized branding, customer e-signature and satisfactory star ratings
- NWork order Priority based work order escalation matrix
- NApprove work requests from anywhere on the go using Aladdin mobile application
- NAutomatic work order updates & notifications to all stakeholders
Work Request
Aladdin’s Work Request module and app has been designed to ensure minimum down- time and achieve highest levels of customer service. It has everything needed to give your internal or external customers complete control and visibility from the time a request is raised until it is taken care of to their satisfaction.
Work Request Features:
- NEnable requesters to raise work request using mobile or web application
- NAttach images & voice notes to get a clear picture of what is wrong
- NAutomatic work order updates to all stakeholders
- NWork Requests can be created by scanning the tags using mobile camera or add text/voice messages
Integration:
Being integrated with most ERP tools such as Oracle, NaVision, Microsoft Dynamics, SAP, and more, thus, ensuring that all your processes are automated and all your data flows are optimized; Aladdin CMMS can be integrated with most of the ERPs available in the market and allow your maintenance data to flow seamlessly into your other department’s insights.
Work Order Scheduling:
- NSchedule work orders easily through the drag and drop feature, update the status of each order and customize the different types of orders
- NAllocate and track staff based on multiple skills, labor rate, work hours, shifts, availability, etc
- NUpload unlimited files, images and detailed instructions with each work order
- NView all work orders and preventative maintenance required for each day, week or even month, as well as the work calendar by individual crew, by team and by personnel skill
- NKeep track of certifications and expiry alerts
- NColor codes based on technician's daily utilization rate (%)
- NGet notified when work orders are created on physical assets under warranty
- NTrack the full work order history from creation to completion and delivery
- NGenerate service reports with customized logos and customer e-signature fields, for the stakeholders to always stay in the loop.
To further elaborate, Aladdin’s scheduling module is the most efficient way to schedule jobs and works like magic. Aladdin’s weekly and monthly calendars are color-coded for easy reference, and the color codes apply to personnel too, ensuring you never overbook staff on any day. All you have to do is drag and drop work orders to available slots on your calendar and hover over any work order to check details if you want to move jobs around.